World Class Sales Training
With more than 20 years’ experience in training and development, there was only one person fit for the job of implementing a world-class Business Sales Academy across the group – Cathy Craig.
“I’ve been with DSGi for more than four years now, looking after training at all the sites. Prior to this I was a Behavioural Change Consultant at Price Waterhouse Coopers. My biggest achievement here has been replacing an HR culture of intermittent training need solutions with an analysis-based service. So whereas before people might ask to, say, go on an Excel course, now we offer a full in-house training and development service that predicts trends within the business and implements development programmes ahead of the need. I have also overseen a significant increase in the level of training we offer: there really is something for everyone now.”
Cathy Craig
Human Resource & Development Manager
About the DSGi Business Sales Academy
Join us as a Sales Account Manager and you’ll become part of a world-class training and development programme. The Business Sales Academy represented a milestone in the history of our company – and offers you a complete development environment.
Expect to go on a range of one to three-day courses designed specifically for your role and delivered by industry experts. But courses only form one part of the Academy. Your skill development will also be achieved through pre and post course activities, discussions with your line manager and peers, and the practical application of everything you learn when you go back to your day-to-day role. In addition, you’ll have access to a dedicated web portal offering course content, further reading and a means of booking courses and events online.
The aim of the Academy is to create the best sales force in the industry. What’s more, it allows us to recruit people who may be lacking in sales experience. After all, the Academy will teach you everything you need to know. But we’ll go further than simply giving you new skills. We’ll also teach you to emulate the behaviours of high performers. In fact, best practice and the maximisation of high performance are central to the teachings of the Academy.
It will take you three years to graduate from the Academy and when you do so you can count yourself amongst the best-trained Sales Managers in the country.
Operations Training & Development
Outstanding Operations
We don’t forget about our operational staff, who keep our business running. Our 4 Management Development programmes are for all levels of staff, from aspiring team leaders right through to senior managers and executive directors. You can learn using our extensive library, on-line, off-site and in-house.
Of course we also offer sponsorship for some professional qualifications and deliver a whole range of subjects in-house. Some of our employees are currently studying subjects such as:
- SIPS (Chartered Institute of Purchasing & Supply)
- CIPD (Human Resources)
- CIMA (Management Accounting)
- ICM (Institute of Credit Management)
- AAT (Accounting Technicians)
- NVQ Warehousing & Distribution
- GCSE English & Maths
- Numeracy and Literary skills
- Information Technology Qualifications ITQ
- NVQ Customer Services
- First Aid
- Fork Lift Truck Driving
We also work with our specialist vendor partners to offer technology & product training. To name only a few; Microsoft, HP, IBM, Cisco, Tom-Tom, Symantec, Lexmark.
Getting you started
We run inductions from one to two weeks, depending on your function. Specialist inductions run for Customer Services, Lead Generation Teams, Account Management and so on.